Community Management: Basic Branding

Modified on Mon, 25 Mar at 2:02 AM

All communities have some basic branding options that can be edited at any time in the Admin Portal. These include the name and image of your community. Changing the color scheme of your app is part of the Theme Builder, which is a separate premium feature. Learn more about the Theme Builder.

Accessing Basic Branding

To access the Branding options, go to the Admin Portal and select the Community dashboard. Once there, go to the Branding section on the left hand menu. Only Community Admins have access to these features. If you do not see this option and believe you should, reach out to your Success Manager or contact us.

Community Names

Your community names will be set up as part of your Raftr implementation, but these can be edited at any time. To edit any name, select the text box for the name you want to change and type in your new name. Make sure to select Save after updating. Here are the different community names and their purposes.

Community Name ー This is the default name for your community. It appears throughout the platform and in notification or digest emails. It has a maximum of 50 characters.
Informal Name ー This can be a nickname or acronym for your institution or organization that will appear in places that are too small to show the full Community Name. This can also be used as the name of the Community Page for communities.
Onboarding Name ー This is only used in the community selector screen during account creation or login. It can (and in most cases, is) the same as the Community Name. However, if you have multiple communities with the same name (e.g. a community for students and a community for parents at the same institution), you can make it clear which community members should join.

Community Logo

Your community logo appears in the header for all members and as a default image in many cases. To update it, hover over the image and click it. You will get an Upload from… prompt. Select your source and then choose an image. A square or circle image works best, as the image will be cropped to a circle.