Adding on Premium Features

Certain community features and support offerings in Raftr are considered premium add-ons and may not be included in your contract or community. 

Pro Tip: The Launchpad is a great way to confirm which premium features are enabled for your community and administrative permission levels. 

Most Popular Premium Add-ons

Product Features

• Checklists
• Directories
• Guides
• Maps
• Virtual Tours
• Event Check-in / Attendance Tracking
• SMS Announcements
• Higher daily Announcement limits
• Higher daily Scheduled Post limits
• Theme Builder / Community Co-Branding
• Custom Branded App

Community Setup

• Custom single sign-on (SSO) integration
• Other custom integrations with existing platforms (e.g. LMS, SIS)
• Additional Administrative Users
• Additional Community Hub (Department) Pages
• Additional Premium Rafts

Support Offerings

• Additional custom live training (virtual or in-person) 
• Premium customer support package
• Content support or management

How to Add On Premium Features

Current Customers

Contact your dedicated Success Manager to see which features are already available to you. Since most premium features also require you to be a Community Admin, Department Admin, and/or the Leader / Co-leader of a Premium Raft, you may simply need some updated permissions. If you still don't have access to the features you need, discuss with your Success Manager whether you can add on additional premium features when your contract comes up for renewal or draft a mid-contract revision. 

New Customers

Work with your dedicated Account Executive to explore the premium features available to add on to your contract.