Rafts are the cornerstone of every Raftr implementation. They give community administrators the ability to create a fully customized experience for their members. Each Raftr contract specifies the number of Premium Rafts included with your solution(s), and all communities come with unlimited Basic Rafts. While Premium Rafts give administrators access to advanced features and content, Basic Rafts give members the ability to create groups of their own. Each serves a purpose in Raftr, but there are some key differences between Premium and Basic Rafts detailed below.
Premium Rafts
Premium Rafts give administrators complete administrative management tools, including the ability to manage Raft and Channel members in the Admin Portal. The key benefits of Premium Rafts include:
- Unlimited number of members, Raft Admins, and Channels
- Ability to auto-join members and/or restrict them from leaving
- Ability to manage who can create content in the Raft
- Ability to Duplicate and Schedule Posts in the Raft
- Ability to send important Announcements to Raft members
Can be enabled with advanced features and content if supported in contract:- Event Check-In (for attendance tracking purposes)
- List Posts (Checklists, Directories, Guides, Maps, Virtual Tours)
- SMS Announcements (for sending announcements via SMS text)
Basic Rafts
A major benefit of Basic Rafts is that any member of your community can create a group of their own if one doesn’t already exist for them, which is a great way to see what interests your members. Basic Rafts allow your community and members to grow and engage organically while still giving you some level of control via our platform safety features. While there are some limitations to Basic Rafts by design, like a standard limit of 100 members, they do support Events, Polls, pinned content, and messaging in one Raft Chat Channel.
Upgrading Rafts
Community administrators can upgrade Basic Rafts to Premium on the Raft Management dashboard on the Admin Portal. Depending upon how many Premium Rafts are included in your contract, you can either upgrade automatically or pay to upgrade at that time. Community administrators can also designate whether anyone can upgrade Rafts in-app or only administrative users can upgrade Rafts on the Admin Portal.
Limiting Rafts
Depending upon your community goals, administrators can also designate whether anyone can create public, private, and/or secret Rafts in your community, or only administrators, via the Member Management dashboard.
Premium vs. Basic Rafts
Below is a side-by-side view of all of the differences between Premium and Basic Rafts.
Feature | Premium Raft | Basic Raft |
Members | Unlimited members | 100 members |
Administrators | 1 Leader + unlimited Co-Leaders + unlimited Curators | 1 Leader + 1 Co-Leader + no Curators |
Chat Channels | 1 Chat Channel for all members + Unlimited Additional Channels | 1 Chat Channel for all members |
Customize Look and Feel (Name, Tagline, Icon, Cover Image or Video) | Available | Available |
Customize General Info (Description, Welcome Message, Rules, Topic, Location) | Available | Available |
Enable / Disable Posts, Cross-Posts, and Events | Available | Not available |
Manage User Permissions to Create Posts, Cross-Posts, and Events | Available | Not available |
Bulk Delete Posts, Cross-Posts, and Events | Available | Not available |
Incognito Channels | Available | Not available |
Enable / Disable Raft Chat (Primary Channel) | Available | Not available |
Enable / Disable Additional Channel Creation | Available | Not available |
Raft Privacy Options | Public, Private, Secret | Public, Private, Secret |
Channel Privacy Options | Public, Private, Secret | Not available |
Promote / Demote Leaders in Raft View | Available | Available |
Invite Members or Accept Join Requests | Available | Available |
Restrict Members (in Raft View / on Admin Portal) | Available | Not available |
Ban Members (in Raft View / on Admin Portal) | Available | Not available |
Auto-Join Members (in Raft View / on Admin Portal) | Ability to automatically join all new community members to Raft | Not available |
Members Can Leave (in Raft View / on Admin Portal) | Ability to allow or prevent members from leaving Raft | Not available |
Manage Flagged Posts | Available | Available |
Freeze Raft (in Raft View / on Admin Portal) | Available | Available |
Delete Raft (in Raft View / on Admin Portal) | Available | Available |
Announcements (Push, Email, Pinned) | 4 Announcements per Raft per day (pinned are unlimited) | Not available |
Scheduled Posts | Unlimited Scheduled Posts | Not available |
Duplicate Posts | Unlimited Duplicate Posts | Not available |
Premium Raft Content Types | Event Check-In, Checklists, Directories, Guides, Maps, Virtual Tours, SMS Announcements | Not available |
Raft Management on Admin Portal (Freeze Raft, Verify Raft, View Members, Download Member List, | Available | Available |
Raft Management on Admin Portal (Promote / Demote Leaders) | Available | Not available |
Member Management on Admin Portal (Add or Remove Members) | Available | Available |
Raftr Insights on Admin Portal (View Activity by Raft) | Available | Available |
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