Managing Your Notifications

Modified on Sun, 24 Mar 2024 at 12:32 AM

General Notifications Information

Notifications are an essential part of staying up to date in Raftr. You can fully customize all of your app notifications to help you stay informed and focused on what matters most.

To view your notifications, select the Notifications (bell) icon on the header bar. There will be a red dot next to the icon when you have unread notifications.

You can mark all of your notifications as read by selecting the Mark all as read (glasses) icon or text link. You can also manage your notification preferences by selecting the Settings (gear) icon at the top of the list.

Updating Your Notifications Preferences

You can update your notification preferences from the Your Notifications page, which you can get to by selecting the Notifications Settings (gear) icon on your Notifications menu, or from links on your Profile or Home Page.

From there, you can fully control which notifications you see and how you receive them. All of these settings apply to all of your notifications. You can also set custom notification settings for a specific Raft or Channel or for your DMs and group messages by visiting the settings for that group.

NOTE: Accounts created before April 26, 2022 may have different default settings than the ones listed here.

Mute Notifications

The first setting at the top of the Your Notifications page is a toggle to mute your notifications. When your notifications are muted, you will only receive essential notifications like important Announcements from community leaders.

When you mute your notifications, it does not affect anyone else's notifications, including members of Rafts or Channels you manage.

When you toggle on Mute Notifications, you will be able to assign a duration for how long your notifications will be muted by selecting one of the following options from the dropdown.

One hour
Two hours
Until tomorrow – No notifications until 9:00 A.M. the following day
Until I turn it back on – Mute your notifications indefinitely
Custom – Choose a time when you will receive notifications again

You can restore your notifications by waiting the predetermined amount of time or by toggling off the Mute Notifications setting. (NOTE: Some essential notifications are never muted.)

Delivery Methods

In addition to having full control over what notifications you get, you can also decide how you get them.

In-app Notifications

By default, you will always receive the notifications you've enabled in the app. These appear in the list you can open by selecting the Notifications (bell) icon on the header of the iOS, Android, and web versions of the platform. When you have new notifications, there will be a red dot on the icon.

Push Notifications

Push notifications are the alerts and messages you receive on a mobile device. You can enable push notifications by toggling on the Push Notifications button in the Delivery Methods setting. You must have the iOS or Android version of the apps downloaded on your device to receive push notifications. Push notifications are turned on by default.

Email Digests

You can also receive a summary of all of your notifications directly to your inbox by toggling on the Email Digest option. Choose how often you want to receive the digest by using the dropdown menu. You can choose to receive them at your preferred cadence:

Hourly
Daily
Weekly
None

As a Community Space Admin, you can adjust how often members receive an email digest by default on the Admin Portal. Unless they adjust their personal cadence based on these settings, they will get notifications by email based on what you set.

Notifications You'll Receive

In the Notifications You'll Receive section, you will see the different categories of notifications you can receive. Each category has a number of notification types that you can fully customize. The default settings are designed with best practices in mind, but you can change your preferences at any time.

Essential

These notifications serve a vital purpose for you and your community, so you cannot turn them off.

Join Requests – Received when other community members have requested to join a Raft you manage
Claims –Received when your request to be the Leader of a leaderless Raft has been accepted
Announcements – Custom, timely messages from your community leaders

As a Community Space Admin, you can be assured that your members will always receive your Announcements, unless they mute their notifications at the device level. However, by showing members how to use these notification settings, they can have more control without shutting out those important messages.

Content You Follow

These notifications let you know about content you've created or otherwise engaged with, or that others want you to know about.

Tagged in a Post – Turned on by default.
Tagged in Post Comment – Turned on by default.
Comment Replies – You can choose from the following options (default is From Everyone):
- - From People I Follow – Received when someone you follow reply to one of your comments.
  - From Everyone – Received any time someone replies to one of your comments.
  - None – Notification type is turned off.
New Comments – You can choose from the following options (default is From People I Follow):
- - From People I Follow – Received when someone you follow leaves a comment on one of your Posts or Events.
  - From Everyone – Received any time someone comments on one of your Posts or Events.
  - None – Notification type is turned off.
Event Check-in – Received when it's time to check into an Event you're Interested in. Turned on by default.
Event Starting Soon – Received 30 minutes before an Event you're Interested in is going to start. Turned on by default.
Poll Ended – Received when a Poll you voted on has ended. Turned off by default.
Poll Ending Soon – Received when a Poll you haven't voted on yet is about to end. Turned off by default.
Task Deadline – Received when a Checklist task on one of your Rafts has an upcoming deadline. Turned on by default.

People

These notifications let you know about people you follow and who follow you.

New Follower – Received when someone follows you. Turned on by default.
Someone You Follow Joined a Raft – Turned on by default.
Someone You Follow Posted – Turned off by default.
Someone You Follow Liked a Post – Turned off by default.
Events Your Friends Are Interested In – Received when someone you follow marks themselves Interested in an Event. Turned off by default.

Your Memberships

These notifications are related to the Rafts you join (or want to join).

Invitations – Received when someone invites you to join a Raft. Turned on by defaul.t
Join Request Accepted – Received when a Private Raft you want to join accepts your request. Turned on by default.
Your Rafts – This section includes a list of all of the Rafts where you have customized the settings beyond your defaults. Select a Raft to update your specialized settings.

(NOTE: Learn how you can customize your individual Raft notification settings here.)

Messages

These notifications are related to your chat and messaging groups, from Channels and Raft Chat to individual direct messages.

Group Messages – Received when you get a new message from a personal messaging group. You can choose from the following options (default is All new messages):
- - All new messages – Received for any new message in a group chat.
  - Only @Mentions and @everyone – Received whenever you are tagged directly in a new message in a group chat or someone uses @everyone to alert all members of the group.
  - None – Notification type is turned off.
Direct Messages – Received when you get a new direct message. Turned on by default.
Message Reactions – Received when someone posts an emoji reaction on a message you sent. Turned on by default.
Contact Requests – Received when someone sends you a direct message for the first time. Turned on by default.
Mentions – Received when someone uses "@" to tag you in a message. Turned on by default.

Your Rafts and Channels with Custom Settings – This section includes a list of all of the Raft and Channel chat groups where you have customized the settings beyond your defaults. Select a Raft or Channel to update your specialized settings. Defaults for Rafts and Channels are determined by the size of the group, so you don't get overwhelmed by large groups with lots of activity.

Private Groups with Custom Settings – This section includes a list of all of the personal messaging groups where you have customized the settings beyond your defaults. Select a group chat to update your specialized settings.

Your DMs with Custom Settings – This section includes a list of all of the people where you've customized the settings of your direct message conversation beyond your defaults. Select a name to update your specialized settings.

(NOTE: Learn how you can customize your Raft and Channel settings here.)

Content You Manage

These notifications are related to other people interacting with content you create.

Post Likes – Received when someone likes a Post or Event you created. You can choose from the following options (default is From Everyone):
- - From People I Follow – Received when someone you follow likes one of your Posts or Events.
  - From Everyone – Received any time someone likes one of your Posts or Events.
  - None – Notification type is turned off.
Event Starting Soon – Received 30 minutes before an Event you created is about to start. Turned on by default.
Event Check-in Begins – Received when the window for attendees to check into an Event you created begins. Turned on by default.
Interested in Your Event – Received when someone marks themselves Interested in an Event you created. Turned on by default.
Poll Votes – Received when someone votes on a Poll you created. Turned on by default.
Response Suggested – Received when you create a Poll that allows members to suggest responses and someone adds one to the list. Turned on by default.
Checklist Completed – Received after you create a Checklist on a Raft and every member of the Raft completes all the tasks. Turned on by default.
Task Completed – Received as tasks are completed on a Checklist you created. You can choose from the following options (default is Each Member Completes):
- - Each Member Completes – Received any time someone marks a task as completed on a Checklist you created
  - Each 25% Completed – Received each time 25% of Raft members complete a task on a Checklist you created (including when 50%, 75%, and 100% of members complete the task)
  - Each 50% Completed – Received when half of the Raft members complete a task on a Checklist you created (and when 100% complete it)
  - None – Notification type is turned off.
Post Pinned – Received when a Raft Leader, Co-leader, or Curator adds a Post or Event you created to their Raft's Pinned Content list. Turned on by default.
Reposted Content Deleted – Received after you Repost content and it is deleted by the original author. Turned on by default.

Groups You Manage

These notifications are related to managing a Raft or Channel. If you are not a Leader, Co-leader, or Curator of at least one Raft or Channel, then you won't see this section in your notification settings.

New Members – Received when new members join a Raft or Channel where you are an admin. You can choose from the following options (default is Every 20 members):
- - Every 10 members – Received after 10 new people join your Raft or Channel.
  - Every 20 members – Received after 20 new people join your Raft or Channel.
  - Every 50 members – Received after 50 new people join your Raft or Channel.
  - None – Notification type is turned off.
Upgrades – Received when a Basic Raft you are an admin on is upgraded to a Premium Raft. Turned on by default.
Rank Promotions – Received when you are promoted to a higher rank (e.g. Curator to Co-leader) on a Raft or Channel. Turned on by default.
Member Suggestion – Received when someone suggests a new member for your Private or Secret Raft or Channel. Turned on by default.

Safety

These notifications are related to your personal safety or your community's content moderation. We recommend leaving them on.

Content Deleted – Received when a Post, Event, or message you created was deleted by a Raft Admin, Channel Admin, or Community Admin. Turned on by default.
Content Flagged – Received by Raft or Channel Admins when a Post, Event, or Message in your group was flagged for your review. Turned on by default.