Admin Permissions

Each Raftr contract includes administrative permissions for at least one Community Space Admin, and additional administrative users can be added on from there. Whether you're a mighty team or a team of one, Raftr allows you to fully customize which permissions different administrators have within your community and the Admin Portal. Generally, if you have a single Community Space Admin, that person will use the Organization Account, which will have all available administrative permissions. (NOTE: Some administrative permissions are available only as premium add-ons.)

To update the permissions available to a specific administrator, reach out directly to your Success Manager. Based on the number of administrative accounts included in your contract, they will be able to give any combination of administrative permissions to a specific number of designated staff or users.

To learn more about any of the following permissions, select the link to the related article or reach out to your dedicated Success Manager.

Customizable Community Space Admin Permissions:

Options Available for All Raftr Solutions

• Create content and access features from the Admin Portal Launchpad (NOTE: Buttons will be grayed out for content types not enabled for your community)
• Access and download metrics and analytics reporting in the Reports dashboard on the Admin Portal
• Create and customize community Topics for filters in the Content dashboard on the Admin Portal
• View and manage all Rafts in the community from the Raft Management dashboard on the Admin Portal (NOTE: Only select Raft settings are accessible via the Admin Portal. Learn more about Raft-level settings here)
• Upgrade Rafts from the Raft Management dashboard on the Admin Portal
• Manage platform safety features from the Raftr Management dashboard on the Admin Portal 
• Add, edit, and remove members from the Member Management dashboard on the Admin Portal
• Manage basic branding (e.g. community name, logo) in the Content section on the Admin Portal
• Manage your community default country code in the Content dashboard on the Admin Portal
• Choose default Notification Digest cadences in the Community dashboard on the Admin Portal
• Control whether members can upgrade their own Rafts from Basic to Premium in the Community dashboard on the Admin Portal
• Control whether members see the Home or Community Page as their default view whenever they open the app
• Post as a Organization Account or another user in your community
• Edit your Community Hub
• Pin Announcements to the Community Hub
• Co-brand your community with fully customizable colors via Theme Builder