Accessing Your Community Hubs
To access the Community Hubs management dashboard, go to the Admin Portal and select the Content dashboard. Once there, go to the Community Pages section on the left-hand Content Management menu. This option is only available to Community Space Admins. If you do not see this option and believe you should, reach out to your Success Manager or contact us.
Adding a New Community Hub
To add a new Community Hub, select Add Page at the top of the Order column. In the Name column, type your preferred name (limit of 20 characters). Click and drag your page to the order placement you want. The page in the first spot will be the community default. Then select Save to add the hub to your community.
Adding and Editing Community Hub Editors
The default editors for any Community Hub are the full list of Community Space Admins with privileges to edit the Community Hubs. This is designated by the label Admin only in the Editors column. However, any subset of these Admins can be selected as editors for a particular Community Hub. Selecting the "Edit" (pencil, ✏) icon next to the editors will open a list of all potential editors of your Community Hub. Select any number of Co-editors from your list of Admins. You can also search for specific names. Select the Delete (trash can) icon next to a Co-editor's name to remove them from the list. Select Save to update the editor permissions. If a specific number of Admins have been granted permission, you will see the number of editors in the label in the Editors column.
Community Hub Visibility
You can create a private page for Community Admins or a "demo" Community Hub by using the Visible To column in the Community Pages list. The default option for any new Community Hub is Everyone, meaning that it is visible to all members of the community. However, by selecting the dropdown and choosing Editors only, you can restrict page visibility to only the Community Space Admin allowed to edit the page.
In all cases, Raftr will default to the Community Hub last visited by each individual member.
Deleting a Community Page
To delete a Community Hub from the list, select the Delete (trash can) icon on the far right of the row for that page. All sections from that Community Hub will be lost, so you will be asked to confirm your choice.
Pinned Announcement Permissions
Below the Pages section is the Pinned Announcement Editors section. This is where you can select who has the ability to pin an Announcement to the top of the Community Hub. In addition to the Community Space Admins, any member of your community who has permission to send Announcements (a Leader or Co-leader of a Premium Raft) can be included in the list of Pinned Announcement Editors. To add a new editor, select +Add at the top of the Name column. You will see a list of existing editors. Search for a name to find a new editor to add. You can also select the Delete (trash can) icon next to an editor's name to remove them from the list (Community Space Admins cannot be removed from the list). Select Done to save your list.
Pinned Announcements Order
Below the Pinned Announcement Editors section is the Pinned Announcements Order section. You can choose between three options:
- Created first 一 The Announcements created earliest will appear at the beginning of the list and community members will need to scroll through the list to see newer Announcements
- Expiring first 一 The Announcements with the soonest date/time that they will automatically be removed from the list of Pinned Announcements will appear first, with less timely Announcements following
- Random shuffle 一 Community members will see Pinned Announcements in a random order each time they arrive on the Community Page
Remember to select Save to save your preferred order.